ASCENTIA MAINTENANCE SUPERVISOR

About Company: Ascentia owns and operates manufactured housing rental communities across seven states and is seeking highly motivated professionals who are interested in continued professional growth while contributing to the ongoing development of a unique business model. We are committed to achieving the highest levels of performance and efficiency, listening to new ideas and encouraging a healthy home/work balance.

PURPOSE: The ASCENTIA Maintenance Supervisor, reporting to the Community Manager or District Manager, professionally represents the community in all aspects of property management with emphasis on maintenance, curb appeal, vendor relations, cost control, resident relations, and managing maintenance staff performance. The Maintenance Supervisor ensures that all community buildings, grounds, vehicles, equipment and other physical assets are maintained in excellent physical condition; ensures that service orders are completed in a timely and professional manner; supervises maintenance employees in their duties.

Must be able to fulfill job requirements of the Maintenance Supervisor and have a working knowledge of electricity, plumbing, carpentry, HVAC, appliances and construction.

MAJOR RESPONSIBILITY AREAS1. PROPERTY MAINTENANCE
Buildings/Grounds – The Maintenance Supervisor is responsible for the general maintenance of the buildings and grounds and keeping the property in a safe, attractive and orderly condition. Oversee maintenance of the grounds and common areas including mowing, weed treatment, landscaping, tree removal and trimming, snow removal, street sweeping/debris removal, surface water drainage, concrete sidewalks and driveways, street pavements, and underground utilities.

Responsible for upkeep of all community buildings, including: office, mobile homes, maintenance shop, clubhouse, and the permanent storage units. Ensure that preventive and emergency maintenance repairs are completed, including carpentry, electrical, plumbing, heating and cooling repairs. Schedule regular inspections of buildings and grounds to ensure standards for cleanliness, safety and curb appeal are met. The Maintenance Supervisor is responsible for knowing how the systems on each property operate and for instructing maintenance employees on their operation.

Inspect vacated units and complete make-ready checklist. Inform community manager of needed services and repairs. Ensure vacant units are “trashed-out” within 24 hours of move-out. Routinely perform duties to restore units to “make ready” status. Re-inspect vacant units after make-ready has been completed to determine quality of work performed. Ensure adequate number of make ready units are available and that the products are up to company standards. Maintain an average of 50% of make-readies that are market-ready on a monthly basis. Coordinate status of make readies with office staff.

Vehicles and Equipment – The Maintenance Supervisor is responsible for monitoring and ensuring that all physical assets of the community are maintained in good working condition, including vehicles, machinery, tractors, mowers, snowplow equipment, excavating equipment, set up equipment, saws, and tools. Keep up on the Maintenance Inventory Log: maintaining inventory of tools, machinery, equipment and supplies and ensuring that regular servicing and repairs are completed.

2. SERVICE ORDERS AND MAINTENANCE PROJECTS
   The Maintenance Supervisor is responsible for seeing that all maintenance projects and service orders are processed in a prompt and professional manner. Diagnose and perform major, minor and routine maintenance/repair in a timely and professional manner. Assure all critical service requests are completed on a daily basis. Accurately document work performed on service requests, including parts used, and return documentation to Manager by the end of day or complete in Yardi. Complete renewal service requests in the same timely fashion. Follow-up on incomplete service requests. Communicate daily with the Community Manager or Team Leader on outstanding service requests, assign tasks to maintenance employees and review completed work orders to ensure accuracy. Responsible for prompt service call response time.

Oversee preparation for new home move-ins and move-outs, including utility connections, sidewalks, driveways and site preparation. See that all community owned homes are well maintained, with a one week turn-around time on rental units.

ON CALL REQUIREMENTS – Maintenance employees will be issued a cell phone for on call use.

Physical Requirements:

1. Constantly (66% to 100% of the time): Being on foot, bending, stooping, squatting, kneeling, climbing stairs and ladders, pushing or pulling, reaching above shoulder height, grasping, gripping, turning, lifting and carrying 1-25 lb. items, performing general and detail observation, working at above ground height, using finger dexterity, operating heavy machinery, equipment or tools, following instructions, reading and/or comprehending manufacturer’s and product label directions, communicating with other staff members, writing to complete reports and requests, working indoors, and using adequate vision (close, color and ability to focus) and mobility.
2. Frequently (33% to 66% of the time): Working outdoors in all conditions, observing things clearly beyond an arm’s reach, lifting and carrying of items weighing 25-75 lbs. and driving vehicles.
3. Occasionally (1% to 33% of the time): Lifting and carrying (with assistance) of items weighing 75-150 lbs.

Job Type: Full-time

Pay $26.00 - $28.00 depending on experience

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Ascentia is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of actual or perceived race, color, creed, religion, ancestry, citizenship status, age, sex, marital status, sexual orientation, national origin, disability or handicap, veteran status, or any other characteristic protected by applicable federal, state or local laws.