Due to COVID-19, Walmart is Limiting How Many Customers Can Shop at The Same Time

Due to COVID-19, Walmart is Limiting How Many Customers Can Shop at The Same Time

The following statement is from Debbie Herron, Walmart Director, Public Affairs and State and Local Government Relations for the states of Wyoming, Alaska, Idaho, Oregon and Washington, which Rock Springs Mayor Timothy Kaumo shared to his Facebook page.

“Walmart is putting these practices in place as the COVID-19 situation continues to develop, I am reaching out to you to share the latest measures we’ve taken in our U.S. stores to promote health, safety and consistency in this environment, including regulating store entry and changes to the shopping process inside our stores.

Starting, today, Saturday, April 4, we will limit the number of customers who can be in a store at one time. Stores will now allow no more than five customers for each 1,000 square feet at a given time, roughly 20 percent of a store’s capacity. Once a store reaches its capacity, customers will be admitted inside on a “1-out-1-in” basis.

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Over the next few days, we will also institute one-way movement through our aisles next week in a number of our stores, using floor markers and direction from associates. We expect this to help more customers avoid coming into close contact with others as they shop. Thank you for your patience and input as we work together to serve our communities, the last few weeks have been fullfilling and intense for everyone.

To read more about the changes to Walmart’s shopping process, please visit here, and for more information about Walmart’s responses to COVID-19, please visit or bookmark our page dedicated to the health and safety of our associates, customers and communities.

Be well, and please reach out any time if I can answer questions or be a resource,”

Debbie Herron
Director, Public Affairs and State & Local Government Relations