SWEETWATER COUNTY — Hospice of Sweetwater County has been named the recipient of the Pinnacle Quality Insight’s 2021 Customer Experience Award™.
Hospice of Sweetwater County qualified for the award in the categories of: Hospice Team Communication, Getting Timely Care, Treating Family Members with Respect, Getting Care for Symptoms, Rating of Hospice Agency, and Willingness to Recommend.
Hospice of Sweetwater County displays a continued dedication to providing high quality services for the terminally ill and their families throughout Sweetwater County.
Throughout its 37 plus year history of serving the community, Hospice of Sweetwater County has placed a strong emphasis on ensuring that the individual needs of every patient and family member are met. Over the course of 2020, a sampling of caregivers participated in telephone interviews that include open-ended questions, as well the opportunity to rate Hospice of Sweetwater County in specific categories.
By qualifying for the Pinnacle Customer Experience Award™, Hospice of Sweetwater County has satisfied the rigorous demand of scoring in the top 15 percent of the nation across a 12-month average.