Sweetwater County Travel and Tourism Presents Ninth Annual REACH Awards Presentation

Sweetwater County Travel and Tourism Presents Ninth Annual REACH Awards Presentation

Best Comment Card Award Winner: Gail Blasi (Hampton Inn & Suites in Green River) Best Hotel Maintenance Personnel Award Winner: Martin Chavez (Hampton Inn-Rock Springs) Best Housekeeping Personnel Award Winner: Olivia Corral (Holiday Inn)] R.E.A.C.H. Business of the Year Award Winner: Liisa Anselmi-Dalton representing the Holiday Inn. NOT PICTURED: Best Reservations/Guest Services Award Winner: Cindy Moore.

SWEETWATER COUNTY — The Ninth Annual R.E.A.C.H. (Rare and Exceptional Achievement for Customer service in Hospitality) Awards were held May 5th and recognized employees and businesses throughout Sweetwater County that excel at customer service in the tourism industry. While honoring the “backbone” of the tourism industry, the event also honored Sweetwater County Pride.

Nominees are recommended by general managers of hotels, directors of the Chambers and the Events Complex, as well as other individuals in the industry in the following categories Guest Services, Housekeeping, SWC Tourism ‘Cheerleader”, REACH Award for Employee of the Year and REACH Award for Business of the Year. The Sweetwater County Travel and Tourism Board is pleased to announce the Ninth Annual R.E.A.C.H. Award winners:

  • BEST RESERVATION/GUEST SERVICES PERSONNEL – Cindy Moore – Quality Inn
  • BEST HOTEL HOUSEKEEPING PERSONNEL – Olivia Corral – The Holiday Inn
  • BEST HOTEL MAINTANENCE PERSONNEL – Martin Chavez – Hampton Inn in Rock Springs
  • BEST HOTEL COMMENT CARD – Samantha Hughes – My Place Hotel & Gail Blasi – Hampton Inn & Suites in Green River
  • CHEERLEADER AWARD – Lisa Herrera – Green River Chamber of Commerce
  • EMPLOYEE OF THE YEAR – Dave Mead – Sweetwater County Historical Museum
  • BUSINESS OF THE YEAR – The Holiday Inn in Rock Springs

The Sweetwater County Joint Travel and Tourism Board also honored six hotels that were featured in the “Top 5 on TRIPADVISOR” from April, 2015-April, 2016: (in no particular order)

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  • Best Western Outlaw Inn
  • Hampton Inn & Suites Green River
  • Hampton Inn Rock Springs
  • Holiday Inn Express & Suites
  • Homewood Suites by Hilton
  • My Place Hotel

For the ninth annual awards presentation keynote speaker, Jim Wilkinson, of Miles Media and a Rock Springs native, spoke of the strong impact that tourism had on Sweetwater County, especially when the energy sector was not as strong. Jenissa Meredith, Executive Director of the Sweetwater County Joint Travel and Tourism Board, stated, “Tourism is more important now than ever, and these outstanding employees are a critical component to ensuring that visitors enjoy their stay and return to Sweetwater County.”

The R.E.A.C.H. awards take place during National Tourism Week and salute outstanding customer service provided by employees in tourism and hospitality industries who celebrate and enhance Sweetwater County’s reputation as a first-class visitor destination. Tourism is Wyoming’s second largest industry supporting more than 1,500 jobs in Sweetwater County alone.